Top Industries in On-demand Services in 2020

Maria Huges
3 min readNov 12, 2020

There has been a massive growth in on-demand services in the last five years. From ordering food, going from one place to another to booking an appointment in the salon, the on-demand app development is changing the conventional ways of doing things. PwC research indicated that the on-demand economy would reach to $335 billion by the year 2025. The major reason for this rise is the rise in smartphones. Smartphones have changed the way customers interact with a business. Now every business has a dedicated, fast app. On-demand services have provided a wide array of opportunities to entrepreneurs. These apps have become a favorite of customers.

In this article, we will discuss some of the key industries that are dominating the on-demand services market:

Ecommerce Industry

People prefer to order from ecommerce sites from the comfort of their homes. As per eMarketer, by the year 2023, the ecommerce industry will reach 6.542 trillion dollars. Ecommerce giants like Amazon, Alibaba, and Flipkart provide a great customer experience that attracts people of all age groups.

Food delivery Industry

The on-demand food delivery industry has been rising steadily. During the pandemic, the on-demand food delivery industry has seen huge growth. In this time and age, people are busy; they don’t have time to cook. Everybody likes to eat fresh food every day. On-demand delivery apps have the lives of office goers convenient; they can order food anywhere and at any time. By the year 2025, the on-demand food delivery industry is expected to reach 200 billion dollars. It’s a huge spike in such short years. Top players in on-demand food delivery are Ubereats, Zomato, Doordash. These apps have become an important part of the lives of people.

Transportation Industry

We all have traveled by Uber, right? The on-demand transportation industry is expected to touch $304.97 billion by 2025. It’s a great investment sector for capitalists. Uber, Lyft, Ola have made the everyday lives of people convenient. Gone are the days when one had to go to a taxi stand to hail a taxi. With on-demand delivery apps, one can book a cab anywhere and at any time. On-demand transportation offers online cab booking, car rentals, carpooling, and car-sharing.

Healthcare Industry

On-demand healthcare mobile apps proved beneficial in the pandemic. With these apps, people saved them a trip to the hospital. These apps allow users to list their symptoms and get in touch with a doctor through the app.

These apps help users to note their symptoms over the days and get in touch with a doctor with detailed graphs of their problems. On-demand healthcare apps save the time of both doctors and patients.

Home Services

The on-demand home services are not slowing down anytime soon. On-demand salon, home cleaning, car washing, dry cleaning, pet grooming, plumbing, etc. have seen remarkable growth. By the year 2024, the on-demand home services market is expected to grow by 1574.86 billion dollars.

Logistics

The logistics industry has seen a great change with on-demand logistics services. Since the ecommerce industry is soaring, logistics is not behind. With the changing user needs, the logistics industry has gone online. Through logistics apps, you can book vehicles to deliver your consignments. Al, IoT, and blockchain have helped in bringing this change.

Final Words

The demand for on-demand services has resulted in various industries going online and providing solutions that are convenient to customers. The above sectors are providing exceptional services by providing on-demand delivery apps to users. In the upcoming years, we will see more positive changes in on-demand services in various sectors.

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Maria Huges
Maria Huges

Written by Maria Huges

Content writer & mobility strategist at Cerebrum Infotech: https://www.cerebruminfotech.com/.

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